The Need for Managed Services in Today’s Complex Network Environment

Delivering stable network management at consistent service levels is a critical undertaking as complexity increases and cost-pressured IT departments set sights on high infrastructure performance, availability, and security with a limited budget. Today’s network has to effectively support high value solutions that carry data, video, and voice to and from users, which means maintaining superior network service levels, plus visibility into infrastructure. Not to mention, if you have limited IT resources, they should be focusing on the initiatives that better your bottom line.

According to Gartner, IT services will be a key driver for IT spending in 2019—the market is forecast to hit $1 trillion. One of the primary forces driving the IT services market is the need to maximize the effectiveness of IT in a digitally-driven environment.

Clearly, the need for managed services is on the rise. Here’s what you can expect to gain from engaging proven network managed services:

• Responsive, high-touch networking expertise on-demand

• Relieve your IT team from ongoing network operational demands

• Get ahead of the fast-paced evolution of technology

• Consolidate multiple points of outside support

“Network infrastructure today is mission critical and it’s focused on real-time outcomes. Businesses need to be able to have direct interactions with customers and the resulting complexity and criticality of the network is more important now than ever—yet, IT staffs aren’t expanding. Managed services allow business to keep the network operational and let the IT staff focus on revenue-generating projects.” – Kelly Jackson, Sr. Product Manager, Global Managed & Support Services, Extreme Networks

Managed Services at Extreme Networks

Managed Services at Extreme Networks allow our customers to maintain exceptional network service levels, gain comprehensive visibility into network operations, and eliminate the need to juggle multiple points of outside support. You can easily choose the services that are the best fit for your network challenges, while we take care of the rest.

Managed Services include four offerings, all available as stand-alone offers or in combination with one another. These offerings include infrastructure monitoring, managed infrastructure, network security monitoring and guest access.

1. Managed infrastructure
   A comprehensive service that ensures your network infrastructure is always working. We’ll make sure everything’s up-to-date and running smoothly, and if we see a problem, engineers will begin resolution immediately.

2. Infrastructure monitoring
   An infrastructure monitoring offering that ensures you know when potential network issues arise. We’ll watch your network for trends and inform your IT team if something doesn’t look right

3. Network security monitoring
   A network security service designed to keep an eye out for nefarious activities on your network. If something suspicious arises, you’ll be the first to know.

4. Guest access
   Guest access enables a separate access capability for guests in your wireless network environment.

Extreme Networks Managed Services allow you to redirect your technology efforts to the core of your business while we take care of your network. Learn more about Extreme Networks Managed Services, or call us at 1-888-257-3000.